Trenigens Dog Products

Help Desk

If you have ever ordered goods over the internet before, then you will likely find our shopping cart quite intuitive and similar to most other systems that you would have used. If you are new to ordering over the internet, then you should read the information below.

Ordering from Trenigens can be as simple as picking up the phone or sending us a fax. You dont have to use this shopping cart facility to place your order. Download and print our "Offline order form" (see link in the left hand margin of most pages) if you prefer to buy the old fashioned way!

Delivery

Please contact us before ordering multiple dog crates or large amounts of bedding or for overseas (non Australian) orders. We will advise you of the likely delivery costs, and how to place your order.

All orders are processed manually by the store owner. We have no interest in making profit from delivery charges. We charge you only what it costs us. The calculations preformed by the software on this website should be considered a (pretty good) approximation. Please select the appropriate delivery option when proceeding through the checkout.

Please see this page for more detailed information about delivery options.
 

Payment

We offer flexible payment arrangements. You can pay instantly via Credit Card (PayPal) or you can send a cheque or transfer funds electronically at a later date. Click here for more information about each payment option.